In a bid to broaden their customers’ digital banking experience, SDB bank’s Mobile Banking app is a simple, fast and secure platform, designed for the convenience of customers. The app is optimized for a seamless, intuitive experience, allowing customers to carry out a number of essential transactions and obtain information related to their accounts, loans and fixed deposits – all from the palm of their hand. The Mobile Banking App is entirely internally created and reflects the Bank’s deep understanding of their customers.
”This initiative marks a significant milestone in the Bank’s fast tracked digitalization programme” said Thilak Piyadigama, Chief Executive Officer of the SDB bank. ”Smart phone penetration in Sri Lanka has grown tremendously over the last few years across all layers of the society. In similar fashion, SDB bank also has grown to cater to a wide customer base across all segments. It is imperative that we utilize this technology to better the banking experience of our customers. We believe that the new Mobile App will bring utmost convenience to our customers and change the way they bank for the better. As SDB bank, we will continuously leverage on technology to offer the best to them”
SDB Mobile App allows transactions with own or 3rd party SDB accounts, real time interbank money transfers, account/loan transaction history, SDB bank’s ATM locater, branch locater, etc. Customers can obtain a detailed analysis of his/her transactions through ‘Analysis’ facility which gives them the advantage of analyzing and planning their work. If a customer has to make recurring fund transfers to other banks, ‘Scheduled Inter Bank Transfer’ facility comes in handy and the app also provides users the facility of creating and saving a payee through ‘Create Payee’. SDB bank Mobile App can be intuitively controlled and complies with high security standards in mobile banking.
”SDB Mobile App is built on the core attributes of being Simple, Fast and Secure. Each of these features simplifies a complicated, tedious banking transaction to be carried out at the convenience of finger tips, effectively and in a secure manner. The app is designed to be intuitively controlled which means anyone can use the facilities without any guidance. Currently we cater to the most essential of the customer requirements but as we go along, we will continuously improve the app by adding more features to provide a 360 degree experience to our customers. Our customers can expect a host of more features to be added in the coming 3 months” said Dinil Perera, Head of IT at the SDB bank.
As a licensed specialized bank supervised by the Central Bank of Sri Lanka, providing high quality innovative financial products and services through best customer friendly channels has been a key attribute of the SDB bank since inception. The bank’s commitment to this purpose stems from the diversely talented teams working in synergy to live up to the standards set in the brand promise. SDB bank’s Mobile App is proof for their continuous striving to add value to their customer experience.
